Dollar Energy Fund

Neighbor to Neighbor

The Neighbor to Neighbor Program assists low-income AEP Ohio customers who have difficulty paying their electric bill. Eligible customers will receive a utility assistance grant applied directly to their AEP Ohio bill.

Neighbor to Neighbor Program:

  • Provides a grant directly to your AEP Ohio utility account
  • Income Guidelines: at or below 200% of the Federal Poverty Income Guidelines

Am I eligible?

  • Is your AEP Ohio service off or in threat of termination? The Neighbor to Neighbor Program can assist customers with a terminated service status or those whose service is in threat of termination. While the Home Energy Assistance Program (HEAP) is open, the Neighbor to Neighbor Program will assist customers whose service is off.
  • Use our Income Calculator to find out if you qualify based on income. Customers who are eligible for the Neighbor to Neighbor Program will have gross (before tax) income that is between 0 percent and 200 percent of the Federal Poverty Income Guidelines.
  • Have you made a sincere effort to pay your AEP Ohio bill? To be eligible, you must have paid at least $100 in the 90 days prior to applying for the Neighbor to Neighbor Program.

How To Apply

You must meet all guidelines to be eligible to receive a grant. Click here to review our eligibility guidelines.

Step 1

Make an appointment with a Neighbor to Neighbor Program Authorized Screening Agency. Hours vary for each organization. The Authorized Screening Agency will assist you with the application process.

Click here to use our Agency Finder to locate all Authorized Screening Agencies in your area.

Step 2

Bring all necessary information to your appointment with the Authorized Screening Agency. You will need:

  • Names of everyone in your household
  • Birthdates of everyone in your household
  • Social Security Numbers for everyone in your household
  • Proof of Income for everyone in your household
  • A copy of your most recent AEP Ohio bill
  • Your AEP Ohio account number
  • Proof of all payments to AEP Ohio made in the last 90 days

Step 3

Complete the Neighbor to Neighbor Program application with an agency intake worker. The Authorized Screening Agency will submit the application to Dollar Energy Fund.

Step 4

You will receive written notification of your grant decision within four to six weeks. If you are awarded a grant, the money will be applied directly to your AEP Ohio account.

Step 5

Continue to make regular utility payments. A Neighbor to Neighbor Program grant is not a substitute for your regular monthly payment.