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AEP Ohio Neighbor to Neighbor Program Accepting Applications for Winter Heating Assistance December 3

December 3rd, 2018

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Starting December 3, the Ohio Neighbor to Neighbor Program will be accepting applications for utility assistance grants for the 2018-2019 winter heating season.  Through a partnership between AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, eligible AEP Ohio customers who need help during the winter months can apply for financial assistance to maintain or restore their electric service.

This Fund is one of the largest of its kind in the country and may provide assistance once per program year (10/1/2018 – 9/30/2019) to families facing an immediate utility crisis.  With help from the Neighbor to Neighbor Program, families in need can receive a grant, which is applied directly to their AEP Ohio account, to prevent disconnection from occurring or to restore their electric service. The program will accept applications from households seeking heating assistance on a first-come, first-served basis through April 30, 2019, while funds are available.

AEP Ohio and Dollar Energy Fund launched the Ohio Neighbor to Neighbor Program in May 2009 and have helped more than 54,000 Ohio households with more than $13 million in utility assistance grants.

“The early period of winter weather we’ve experienced recently is a reminder of how Ohio winters can be brutally cold, very unpredictable, and extremely challenging for many people, especially the elderly and those with health problems,” said Katie Grayem, director of Customer Experience for AEP Ohio. “For many Ohio families, heating their homes during this time can also pose a difficult financial burden. Being a good community partner and neighbor is who we are and what we do, and we are committed to giving our neighbors, who may struggle to make ends meet, a helping hand to ensure their electric service stays connected.”

To qualify, an applicant’s total gross household income must be at or below 200 percent of the Federal Poverty Income Guidelines. For example, a family of four earning up to $50,200 per year is income eligible for the program.

Households must have made a sincere effort of payment of $75 on their electric bill in the last 90 days and have a minimum balance of $50 due on their AEP Ohio bill.  Customers may apply for assistance through the Neighbor to Neighbor Program network of more than 120 Ohio community-based organizations. Full eligibility guidelines, a list of organizations accepting applications, and information on how to make a donation to the Ohio Neighbor to Neighbor program are available at AEPOhio.com/helpaneighbor.

“Neighbor to Neighbor has become a program that serves the families who find themselves in a temporary financial situation due to an unexpected expense or loss of income,” said Chad Quinn, chief executive officer of Dollar Energy Fund. “The Neighbor to Neighbor Program is available to lend a helping hand to Ohioans who may be struggling to keep food on the table or cover all other household costs.”

The AEP Ohio Neighbor to Neighbor Program in Ohio is funded by public contributions that are matched dollar-for-dollar by AEP Ohio.  Utility customers may make a contribution through their monthly AEP Ohio bill. Donations also can be made online at AEPOhio.com/helpaneighbor or by sending a check directly to the Ohio Neighbor to Neighbor Program, Box 42329, Pittsburgh, PA 15203. Every donation to the Neighbor to Neighbor Program is used to assist eligible families residing in Ohio. Every dollar donated to the AEP Ohio Neighbor to Neighbor program will be matched by AEP Ohio.  All matching funds and 100 percent of the donations assist limited-income families residing in Ohio to afford utility service.

For more information about Dollar Energy Fund and how to apply for the Neighbor to Neighbor Program or donate to the organization, visit www.dollarenergy.org.

In addition to AEP Ohio, Appalachian Power in West Virginia, Virginia and Tennessee started accepting applications on December 3. Full program guidelines can be found by visiting www.dollarenergy.org/need-help.


About AEP Ohio

AEP Ohio delivers electricity to nearly 1.5 million customers of AEP’s subsidiary, Ohio Power Co., in Ohio. AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. News and information about AEP Ohio can be found at AEPOhio.com.

American Electric Power based in Columbus, Ohio, is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions to our customers. AEP’s more than 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP also owns AEP Energy, AEP Energy Partners, AEP Onsite Partners, and AEP Renewables, which provide innovative competitive energy solutions nationwide.

About Dollar Energy Fund, Inc.

Dollar Energy Fund was founded in 1983 and has grown to become one of the largest hardship funds in the United States. Dollar Energy Fund is a 501 (c) 3 organization operating in Ohio, Pennsylvania, Virginia, Tennessee, Texas, Maryland, Louisiana, Arkansas , West Virginia, Kentucky, California and Connecticut. Throughout its history, the organization has provided over $150 million in utility assistance grants to over 545,000 limited-income families and individuals.

All donations to the Ohio Neighbor to Neighbor Program, administered by Dollar Energy Fund, will assist limited-income families residing in Ohio. Additional information can be found on Dollar Energy Fund’s website, www.dollarenergyfund.org.

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