Through its Coronavirus Aid Relief Fund allocation under the CARES Act, the State of Nebraska Department of Health and Human Services and Douglas County have allocated a portion of those funds to provide utility assistance to customers of Metropolitan Utilities District and Omaha Public Power District who are struggling to afford their bills as a result of the COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Nebraska Coronavirus Aid Relief Fund
Program Deadline and Eligibility
Eligible customers must apply for funds by December 30, 2020.
Eligible customers are defined as residents of the State of Nebraska who meet all the following requirements:
- Income was negatively impacted due to COVID-19;
- Applicant is listed as the customer of record for the utility services being provided;
- U.S. citizen or qualified resident alien; and
- Inability to pay utilities due to COVID-19.
The maximum grant amount an applicant may receive to pay an existing arrears balance is $750, per utility. Grants will not be used to create a credit on the customer’s utility account.
Applicants can receive more than one grant until reaching the maximum grant amount ($750 per utility).
Proof of Impact to Income
Applicants are required to provide proof that their income was negatively impacted by COVID-19.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on application must match the name (or one of the names) listed on the utility bill and must be that of an adult who is currently living in the home.
Applicants will be required to provide proof of citizenship or resident alien status.
Applicants must provide proof of a past-due utility bill proving customer is in arrears.
Required Documents to Apply
- Photo I.D. for the person listed on the application as the rate payer (additional documentation may be required based on the type of I.D.)
- Demonstration of financial hardship (proof of impact to income will be required)
- Completed COVID-19 Impact Statement (form will be provided during application process)
- Copy of current bill showing customer is in arrears
How to Apply
The best way to start seeking help is by applying online through Dollar Energy Fund’s MyApp portal. Eligible customers may be able to complete portions of their application online.
The Nebraska Coronavirus Aid Relief Fund also partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for clients to receive assistance funds. Find an agency in your area with Dollar Energy Fund’s Agency Finder.
This project or activity was supported by funding from the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) from the U.S. Department of Treasury and the Nebraska Department of Health and Human Services, CFDA Number 21.019.