Douglas County COVID Utility Assistance Program

Douglas County, Nebraska has allocated funds to provide utility assistance grants to customers of Metropolitan Utilities District and Omaha Public Power District residing in Douglas County who are struggling to afford their bills as a result of the COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.


Douglas County COVID Utility Assistance Program

Program Deadline and Eligibility

Eligible customers must apply for funds and submit supporting documentation by September 30, 2021. Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Eligible customers are defined as residents of Douglas County, Nebraska who meet all of the following requirements:

  • Household was negatively impacted due to COVID-19;
  • Applicant is listed as the customer of record for the utility services being provided;
  • Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines; and
  • Applicant, or a member of the applicant’s household, is a citizen or qualified alien of the United States of America.

Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for this program.

Grant Amount

Once approved, customers may receive a one-time grant amount of $500, per utility.

Additional Guidelines

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on application must match the name (or one of the names) listed on the utility bill and must be that of an adult who is currently living in the home.

Required Documents to Apply

  • Completed COVID-19 Impact Statement (form will be provided during application process)
  • Copy of current utility bill for account number verification
  • Supporting documentation for verification of household income at or below 300% of the 2021 Federal Poverty Income Guidelines
  • Applicant, or member of applicant’s household is required to provide additional supporting documentation for qualified alien status. Documentation provided will be used to verify immigration status in the Systematic Alien Verification for Entitlements (SAVE) system.

How to Apply

The best way to start seeking help is by applying online through Dollar Energy Fund’s MyApp portal. Eligible customers may be able to complete portions of their application online.


The Douglas County COVID Utility Assistance Program also partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for clients to receive assistance funds. Find an agency in your area with Dollar Energy Fund’s Agency Finder.

Not a Douglas County resident?

If you are not a Douglas County resident, or you have not been impacted by COVID-19 and you still need utility assistance, please click on your utility company below to view other options.


Average Grant Amount in PA = $388.42