The Washington Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Washington Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
The New Mexico Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their New Mexico Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
The Hawaii Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Hawaii Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the State Median Income Guidelines.
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $800.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Valley Energy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $100 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Peoples and Peoples Gas Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Pennsylvania American Water customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
Applicants must have paid at least $100 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $50 on their accounts in the past three months.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to FirstEnergy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
Met-Ed, a FirstEnergy Company
Penelec, a FirstEnergy Company
Penn Power, a FirstEnergy Company
West Penn Power, a FirstEnergy Company
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Customers of FirstEnergy must first inquire about FirstEnergy’s PCAP program before applying for a grant. FirstEnergy PCAP customers may be eligible to receive a grant, pending utility company review.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 250% Monthly | 250% Yearly |
| 1 | $3,038 | $36,450 |
| 2 | $4,108 | $49,300 |
| 3 | $5,179 | $62,150 |
| 4 | $6,250 | $75,000 |
| 5 | $7,321 | $87,850 |
| 6 | $8,392 | $100,700 |
| 7 | $9,463 | $113,550 |
| 8 | $10,533 | $126,400 |
| Each add’l add | $1,071 | $12,850 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides assistance grants to Duquesne Light Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $50 on their accounts in the past three months. CAP customers must have paid at least one CAP payment on their accounts in the past three months.
Exceptions may be made in cases of extreme hardships.
Hardship Fund balance requirements will not be imposed during 2023.
Applicants can receive two grants per calendar year for 2022 and 2023.
Applicants with an electric furnace or heat pump may be eligible to receive up to $1,000 per grant (maximum $2,000 in 2022 and 2023). Applicants with non-electric heating may be eligible to receive up to $500 per grant (maximum $1,000 in 2022 and 2023).
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis
Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 300% Monthly | 300% Yearly |
| 1 | $3,645 | $43,740 |
| 2 | $4,930 | $59,160 |
| 3 | $6,215 | $74,580 |
| 4 | $7,500 | $90,000 |
| 5 | $8,785 | $105,420 |
| 6 | $10,070 | $120,840 |
| 7 | $11,355 | $136,260 |
| 8 | $12,640 | $151,680 |
| Each add’l add | $1,285 | $15,420 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Columbia Gas of Pennsylvania customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,430 | $29,160 |
| 2 | $3,287 | $39,440 |
| 3 | $4,143 | $49,720 |
| 4 | $5,000 | $60,000 |
| 5 | $5,857 | $70,280 |
| 6 | $6,713 | $80,560 |
| 7 | $7,570 | $90,840 |
| 8 | $8,427 | $101,120 |
| Each add’l add | $857 | $10,280 |