Dynegy Energy Aid is a first-of-its-kind electricity bill payment assistance program using donated funds to support Pennsylvania and Ohio customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.

Program Dates

Program opened on January 2, 2024 and will continue until pilot program funding is completed for services that are past due, under threat of disconnection, or already disconnected.

Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Partnering Dynegy utility companies:

Proof of Emergency Situation

Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for Dynegy Energy Aid.

Maximum Grant

The maximum grant amount an applicant may receive is $350.

Applicants can only receive one grant per utility, per program year. (1/2/2024 – 12/31/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size400% Monthly400% Yearly
1$4,860$58,320
2$6,573$78,880
3$8,287$99,440
4$10,000$120,000
5$11,713$140,560
6$13,427$161,120
7$15,140$181,680
8$16,853$202,240
Each add’l add$1,714$20,560

Columbia Gas of Pennsylvania’s Customer Assistance Program (CAP) offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges.

Program guidelines and eligibility requirements are subject to change.

Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household income should be calculated using the before tax amount for all household members, including minors. Minor income includes child support, SS, and DPA cash assistance, but does not include wages.

Household Size150% Monthly150% Yearly
1$1,883$22,590
2$2,555$30,660
3$3,228$38,730
4$3,900$46,800
5$4,573$54,870
6$5,245$62,940
7$5,918$71,010
8$6,590$79,080
Each add’l add$673$8,070

Peoples Customer Assistance Program (CAP) participants are given affordable, monthly, long-term bill payment plans so they can maintain their gas service. The payments are based on their income, not their gas usage.

Program guidelines and eligibility requirements are subject to change.

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household income should be calculated using the before tax amount for all household members, excluding minors.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

The Washington Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Washington Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.

Program Dates

Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Sincere Effort of Payment

Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.

Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.

Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their bill of at least $100.

Maximum Grant

The maximum grant amount an applicant may receive is $200.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

All applicants must provide verification of income.

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

The New Mexico Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their New Mexico Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.

Program Dates

Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Sincere Effort of Payment

Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.

Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.

Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their bill of at least $100.

Maximum Grant

The maximum grant amount an applicant may receive is $200.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

All applicants must provide verification of income.

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

The Hawaii Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Hawaii Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.

Program Dates

Open from October 2, 2023, through September 30, 2024, for services that are off or in threat of termination.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Sincere Effort of Payment

Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.

Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.

Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their bill of at least $100.

Maximum Grant

The maximum grant amount an applicant may receive is $200.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

All applicants must provide verification of income.

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.

Income Guidelines

Total gross household income must be at or below 200% of the State Median Income Guidelines.

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $800.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Valley Energy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $100 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $500.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Peoples and Peoples Gas Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $500.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Pennsylvania American Water customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

Starting May 20, 2024, the program is open for services that are off only.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Sincere Effort of Payment

Applicants must have paid at least $50 on their accounts in the past three months.

Maximum Grant

The maximum grant amount an applicant may receive is $500 for water and $500 for wastewater.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments: