I&M Neighbor to Neighbor Program

The I&M Neighbor to Neighbor Program is an emergency relief fund available to qualified I&M customers in Indiana. Administered by Dollar Energy Fund, the program helps low-income customers pay electric bills with a utility assistance grant applied directly to their I&M bill. Program guidelines and eligibility requirements are subject to change.

Program Dates

Customers can apply for:

Heating Assistance: November 1 through May 15

Cooling Assistance: July 1 through August 31

Service must be off or in threat of termination.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Balance Requirement

Applicants must have an outstanding balance on their Indiana Michigan Power bill of at least $50.

Sincere Effort of Payment

Applicants must have paid at least $75 on their account.

Maximum Grant

The maximum grant amount an applicant may receive is $250.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Customers must meet the guidelines of the federal Low-Income Home Energy Assistance Program (LIHEAP) along with other eligibility standards.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Name on account must be that of an adult who is currently living in the home.

A grant through this program can be used to cover security deposits and reconnection fees.

Income Guidelines

Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.