The I&M Neighbor to Neighbor Program is an emergency relief fund available to qualified I&M customers in Indiana. Administered by Dollar Energy Fund, the program helps low-income customers pay electric bills with a utility assistance grant applied directly to their I&M bill. Program guidelines and eligibility requirements are subject to change.
2021 – 2022 I&M Neighbor to Neighbor Program
Customers can apply for:
Heating Assistance: November 1 through May 15
Cooling Assistance: July 1 through August 31
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their Indiana Michigan Power bill of at least $50.
Sincere Effort of Payment
Applicants must have paid at least $75 on their account.
The maximum grant amount an applicant may receive is $250.
Applicants can only receive one grant per utility, per program year. (10/1/2021 – 9/30/2022)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Customers must meet the guidelines of the federal Low-Income Home Energy Assistance Program (LIHEAP) along with other eligibility standards.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
A grant through this program can be used to cover security deposits and reconnection fees.
Total gross household income must be at or below 60% of the 2021 State Median Income as shown in the chart below.
How to Apply
The best way to start seeking help is by using Dollar Energy Fund’s Agency Finder to find an agency in your area. The Neighbor to Neighbor Program partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for clients.