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Pennsylvania

Utility Providers

Below is a list of all available utility providers for your state. Select your provider from the menu on the right to view their available programs.

  • Allegheny County Sanitary Authority - ALCOSAN
  • Citizens Electric
  • Clairton Municipal Authority
  • Columbia Gas
  • Duquesne Light Company
  • Lehigh County Authority
  • Met-Ed - A FirstEnergy Company
  • Penelec - A FirstEnergy Company
  • Penn Power - A FirstEnergy Company
  • Pennsylvania American Water
  • Peoples
  • Peoples Gas Company LLC
  • Pittsburgh Water and Sewer Authority
  • Valley Energy
  • Wellsboro Electric
  • West Penn Power - A FirstEnergy Company
  • West View Water Autority

Don't See Your Utility Company?

If you do not see your utility company listed, please contact them directly to determine what assistance may be available in your area.

Programs

Select your utility provider below to view the programs available.

Allegheny County COVID-19 Utility Assistance Program

New funds have been allocated to provide utility assistance grants to customers residing in Allegheny County who are struggling to afford their bills as a result of the COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill.

Allegheny County Sanitary Authority's (ALCOSAN) Clean Water Assistance Fund

ALCOSAN’s Clean Water Assistance Fund provides help to qualified low-income sewage treatment residential customers in the municipalities served by ALCOSAN.  The program provides quarterly assistance in the form of a credit applied to your sewage treatment account.

Citizens Electric

Citizens Electric customers who are having difficulty paying their electric bills on time should call the company office to discuss payment arrangements for past due balances.

1-570-524-2231
www.citizenselectric.com

Clairton Municipal Authority

The Clairton Municipal Authority, has established an assistance program for customers who are in threat of termination or who have had their water service disconnected as a result of non-payment of their sewage bills.

Columbia Gas of Pennsylvania’s Assistance Programs

Columbia Gas of Pennsylvania has a variety of programs available to customers who are on a limited or fixed income and are in need of assistance with their utility bill, including CAP (Customer Assistance Program), Warm Choice, CARES (Customer Assistance and Referral Evaluation Service), and the Emergency Repair Fund. Please contact your utility directly to receive more information about the programs for which you may be eligible.

1-800-537-7431
www.columbiagaspa.com

Duquesne Light Universal Services

Duquesne Light offers a variety of programs to customers who are on a limited or fixed income and are in need of assistance with their utility bill, including CAP (Customer Assistance Program), Smart Comfort, and CARES (Customer Assistance and Referral Evaluation Service). Please contact your utility directly to receive more information about the programs for which you may be eligible.

1-888-393-7600
www.duquesnelight.com

FirstEnergy

FirstEnergy provides a variety of programs for customers who are on a limited or fixed income and are in need of assistance with their utility bill, including payment assistance, weatherization programs, and CARES (Customer Assistance and Referral Evaluation Service). Please contact your utility directly to receive more information about the programs for which you may be eligible.

Met-Ed and Penelec Customers: 1-800-545-7741
Penn Power Customers: 1-800-720-3600
West Penn Power Customers: 1-800-686-0021
www.firstenergycorp.com

FirstEnergy customers who are eligible for the Pennsylvania Customer Assistance Program (PCAP) and/or a hardship grant may be able to complete portions of their application through our online MyApp portal.

Lehigh County Authority Hardship Program

The Lehigh County Authority Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their water and sewer bills. Customers may be eligible to receive a grant that is applied directly to their bill.

Peoples Gas Company LLC

Peoples Gas Company LLC (formerly Peoples TWP) offers a variety of programs to customers who are on a limited or fixed income and are in need of assistance with their utility bill, including CAP (Customer Assistance Program), Warm Choice, CARES (Customer Assistance and Referral Evaluation Service), and LIURP (Low Income Usage Reduction Program). Please contact your utility directly to receive more information about the programs for which you may be eligible.

1-800-222-5101
www.peoplestwp.com

Peoples Energy Assistance Programs

Peoples offers a variety of programs to customers who are on a limited or fixed income and are in need of assistance with their utility bill, including CAP (Customer Assistance Program), Warm Choice, CARES (Customer Assistance and Referral Evaluation Service), and LIURP (Low Income Usage Reduction Program). Please contact your utility directly to receive more information about the programs for which you may be eligible.

1-800-400-9276
www.peoples-gas.com

Pittsburgh Water and Sewer Authority Bill Discount Program

Pittsburgh Water and Sewer Authority customers whose income is at or below 150% of the Federal Poverty Income Guidelines may be eligible for a bill discount on minimum monthly water and wastewater conveyance charges.

Pittsburgh Water and Sewer Authority Hardship Program

Pittsburgh Water and Sewer Authority’s Hardship Program provides assistance grants that are applied directly to a limited-income household’s water bill. Eligible applicants can receive a grant once every 12 months. Funding is available on a first come, first serve basis.

Pittsburgh Water and Sewer Authority Winter Shut Off Moratorium

Pittsburgh Water and Sewer Authority’s Winter Shut Off Moratorium is available to eligible customers from December 1st through March 31st. Customers who are at or below 300% of the Federal Poverty Income Guidelines may be eligible.

Call 866-762-2348 to confirm your eligibility and enroll.

Pittsburgh Water and Sewer Authority Lead Line Reimbursement Program

Pittsburgh Water and Sewer Authority will assist customers with the cost of private lead service line replacement if customers choose to proactively hire a plumber and complete the work.

Call 866-762-2348 to confirm your eligibility and enroll.

Valley Energy

Valley Energy customers who are having difficulty paying their gas bills should call the company office to discuss payment arrangement options.

1-570-265-6415

Wellsboro Electric Company

Wellsboro Electric customers who are interested in learning more about budget payment plans, contact the company directly.

570-724-3516
www.wellsboroelectric.com

Hardship Program - Citizens Electric

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Citizens Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - Columbia Gas

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Columbia Gas customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - Duquesne Light Company

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Duquesne Light customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - FirstEnergy

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to FirstEnergy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Customers of FirstEnergy who are eligible for assistance may be able to complete portions of their application through Dollar Energy Fund’s online MyApp portal.

Hardship Program - PA American Water

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Pennsylvania American Water customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - Peoples

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Peoples and Peoples Gas Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - Valley Energy

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Valley Energy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Hardship Program - Wellsboro Electric

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.

Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is a federal program that provides financial benefits to low-income households for home energy bills. In Pennsylvania, the program is administered by the Department of Public Welfare (DPW). Available assistance includes cash benefits, which help low-income customers pay for their home energy costs, and crisis payments, which address emergency home energy situations. Your household income must be within certain limits to qualify.

Pennsylvania American Water’s H20 – Help to Others Program

The H20 Help to Others Program provides assistance options for qualifying low-income customers who are struggling to afford their water service or wastewater service. Assistance may include a grant, a discount on the monthly water service fee, water-saving devices and education, or a wastewater service charge reduction.

West View Water Authority Hardship Program

The West View Water Authority Hardship Program assists eligible utility customers with their West View Water Authority bills.

46 Utility Partners