Water Connecticut

South Central Connecticut Regional Water Authority Assistance Program

The South Central Connecticut Regional Water Authority Assistance Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their South Central Connecticut Regional Water Authority water bills. Customers may be eligible to receive a grant that’s applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.

Program Dates

Open from October 2, 2023, through September 30, 2024, to all eligible applicants regardless of service status.

Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Balance Requirement

There is no minimum balance requirement.

Maximum Grant

The maximum grant amount an applicant may receive is $175.

Applicants can only receive one grant per utility, once every 12 months.

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

All applicants must provide verification of income.

Income-eligible clients must apply for all federally-funded programs when those programs are open.

Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.

Tenants who are responsible for the water bill are eligible to apply, even if the bill is in the landlord’s name. Tenants are required to provide proof that they are responsible for the water bill.

Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.

Income Guidelines

Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size250% Monthly250% Yearly
1$3,138$37,650
2$4,258$51,100
3$5,379$64,550
4$6,500$78,000
5$7,621$91,450
6$8,742$104,900
7$9,863$118,350
8$10,983$131,800
Each add’l add$1,121$13,450

Support for Small Businesses Impacted by COVID-19

South Central Connecticut Regional Water Authority is implementing a program on Monday, July 6th for their small commercial and industrial customers whose business was impacted by COVID-19. Small business owners can complete an application on-line.
Apply Now

Application Requirements Include:

  • Falling into one of the categories of businesses that were deemed non-essential or if their business was essential but was impacted by COVID-19, they will be required to provide an explanation of how they were impacted.
  • Submitting a copy of their utility bill showing that their meter size is 5/8.

How To Apply

The best way to start seeking help is by calling South Central Connecticut Regional Water Authority at 203-562-4020. They will provide you with information on a number of different assistance programs that are available to help low-income utility customers.

How To Apply

The best way to start seeking help is by calling South Central Connecticut Regional Water Authority at 203-562-4020. They will provide you with information on a number of different assistance programs that are available to help low-income utility customers.