Dynegy Energy Aid is a first-of-its-kind electricity bill payment assistance program using donated funds to support Pennsylvania and Ohio customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.

Program Dates

Program opened on January 2, 2024 and will continue until pilot program funding is completed for services that are past due, under threat of disconnection, or already disconnected.

Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Partnering Dynegy utility companies:

Proof of Emergency Situation

Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for Dynegy Energy Aid.

Maximum Grant

The maximum grant amount an applicant may receive is $350.

Applicants can only receive one grant per utility, per program year. (1/2/2024 – 12/31/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size400% Monthly400% Yearly
1$4,860$58,320
2$6,573$78,880
3$8,287$99,440
4$10,000$120,000
5$11,713$140,560
6$13,427$161,120
7$15,140$181,680
8$16,853$202,240
Each add’l add$1,714$20,560

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $800.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to FirstEnergy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Partnering FirstEnergy Utility Companies

Met-Ed, a FirstEnergy Company

Penelec, a FirstEnergy Company

Penn Power, a FirstEnergy Company

West Penn Power, a FirstEnergy Company

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Program Dates

Starting May 20, 2024, the program is open for Penelec and West Penn Power customers whose service is off only. For Met-Ed and Penn Power customers, the program is open regardless of service status.

Customers of FirstEnergy with a total household income of 150% or below the Federal Poverty Income Guidelines must inquire about FirstEnergy’s PCAP program before applying for a grant. FirstEnergy PCAP customers may be eligible to receive a grant, pending utility company review.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $500.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household income should be calculated using the before tax amount for all household members, including minors. Minor income includes child support, SS, and DPA cash assistance, but does not include wages.

Household Size250% Monthly250% Yearly
1$3,138$37,650
2$4,258$51,100
3$5,379$64,550
4$6,500$78,000
5$7,621$91,450
6$8,742$104,900
7$9,863$118,350
8$10,983$131,800
Each add’l add$1,121$13,450

Application Attachments

Grant funds for Duquesne Light Company have been exhausted and the program is now closed.

Dollar Energy Fund’s Pennsylvania Hardship Program provides assistance grants to Duquesne Light Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

Starting March 1, 2024, the program is open to all eligible applicants regardless of service status.

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months.

Senior Citizens, age 62 and over, must have paid $100 on their accounts in the three months prior to applying for a grant.

CAP customers who have not met the $150 ($100 for seniors) payment guideline may still qualify if they have made at least three CAP payments in the past three months.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their bill of at least $100.

Maximum Grant

The maximum grant amount an applicant may receive is $500.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Citizens Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $600.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,510$30,120
2$3,407$40,880
3$4,303$51,640
4$5,200$62,400
5$6,097$73,160
6$6,993$83,920
7$7,890$94,680
8$8,787$105,440
Each add’l add$897$10,760

Application Attachments