Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $800.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,430$29,160
2$3,287$39,440
3$4,143$49,720
4$5,000$60,000
5$5,857$70,280
6$6,713$80,560
7$7,570$90,840
8$8,427$101,120
Each add’l add$857$10,280

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to FirstEnergy customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Partnering FirstEnergy Utility Companies

Met-Ed, a FirstEnergy Company

Penelec, a FirstEnergy Company

Penn Power, a FirstEnergy Company

West Penn Power, a FirstEnergy Company

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Customers of FirstEnergy must first inquire about FirstEnergy’s PCAP program before applying for a grant. FirstEnergy PCAP customers may be eligible to receive a grant, pending utility company review.

FirstEnergy PCAP

Sincere Effort of Payment

Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $500.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size250% Monthly250% Yearly
1$3,038$36,450
2$4,108$49,300
3$5,179$62,150
4$6,250$75,000
5$7,321$87,850
6$8,392$100,700
7$9,463$113,550
8$10,533$126,400
Each add’l add$1,071$12,850

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides assistance grants to Duquesne Light Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Sincere Effort of Payment

Applicants must have paid at least $50 on their accounts in the past three months. CAP customers must have paid at least one CAP payment on their accounts in the past three months.

Exceptions may be made in cases of extreme hardships.

Balance Requirement

Hardship Fund balance requirements will not be imposed during 2023.

Maximum Grant

Applicants can receive two grants per calendar year for 2022 and 2023.

Applicants with an electric furnace or heat pump may be eligible to receive up to $1,000 per grant (maximum $2,000 in 2022 and 2023). Applicants with non-electric heating may be eligible to receive up to $500 per grant (maximum $1,000 in 2022 and 2023).

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size300% Monthly300% Yearly
1$3,645$43,740
2$4,930$59,160
3$6,215$74,580
4$7,500$90,000
5$8,785$105,420
6$10,070$120,840
7$11,355$136,260
8$12,640$151,680
Each add’l add$1,285$15,420

Application Attachments

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Citizens Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.

Program Dates

If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.

Balance Requirement

Applicants must have an outstanding balance on their utility bill of at least $100.

Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.

Maximum Grant

The maximum grant amount an applicant may receive is $600.

Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

Household Size200% Monthly200% Yearly
1$2,430$29,160
2$3,287$39,440
3$4,143$49,720
4$5,000$60,000
5$5,857$70,280
6$6,713$80,560
7$7,570$90,840
8$8,427$101,120
Each add’l add$857$10,280

Application Attachments

The Special Reduced Rate Service Program (SRRS) was established by West Virginia state government to assist eligible participants in receiving a 20 percent discount from their utility company.

Eligibility

In order to qualify for the SRRS program, applicants must be:

The Low Income Energy Assistance Program (LIEAP) is a federally-funded program available to help eligible customers in West Virginia with their heat bills. The program is administered by the West Virginia Department of Health and Human Resources. Eligible customers must apply for LIEAP funding prior to applying for a grant from Dollar Energy Fund’s West Virginia Utility Assistance Program.

Eligibility Requirements

To be eligible for LIEAP, customers must have a gross (before tax) income at or below 130 percent of the Federal Poverty Income Guidelines.

Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for LIEAP.