Electric, Gas, Wastewater, Water West Virginia

West Virginia Special Reduced Rate Service Program (SRRS)

The Special Reduced Rate Service Program (SRRS) was established by West Virginia state government to assist eligible participants in receiving a 20 percent discount from their utility company.

Eligibility

In order to qualify for the SRRS program, applicants must be:

  • A recipient of SSI, WV WORKS, or receive Food Stamps, and be 60 years of age or older
  • A participant in the above programs during November, December, January, February, and March to receive discount for that month.

How To Apply

The best way to start seeking help is by calling your utility company, who will provide you with information on a number of different assistance programs that are available to help low-income utility customers.

The Cal Water Cares Hardship Program also partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for clients. After speaking with a representative at Cal Water, you will be referred to an agency in your area. This agency will complete your application for assistance.

How To Apply

The best way to start seeking help is by calling your utility company, who will provide you with information on a number of different assistance programs that are available to help low-income utility customers.

The Cal Water Cares Hardship Program also partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for clients. After speaking with a representative at Cal Water, you will be referred to an agency in your area. This agency will complete your application for assistance.