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Illinois American Water Income-Based Discount Program

The Illinois American Water Income-Based Discount Program is a program designed to provide utility assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Eligibility Requirements

Applicant must be a residential customer of Illinois American Water.

Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.

Applicants are required to provide proof of income.

Program Benefits and Income Eligibility

Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. 

RESIDENTIAL WATER & WASTEWATER CUSTOMERS
 At or below 50% FPIG51% – 100% FPIG101% – 150% FPIG151% – 300% FPIG
Fixed Charge (Service) & Volumetric Charge (Usage)80% discount65% discount40% discount10% discount

In trang này

Cách Đăng ký

Online

If you meet the eligibility criteria outlined above, the best way to begin the enrollment process is to apply online. Eligible customers may be able to complete portions of their application through Dollar Energy Fund’s online MyApp portal.

Apply Online

Phone

Alternatively, customers may begin the application process by calling 1-888-282-6816. The Contact Center is open Monday – Friday, 8 a.m. – 5 p.m. CST. Hours may be subject to change.

How To Apply

Online

If you meet the eligibility criteria outlined above, the best way to begin the enrollment process is to apply online. Eligible customers may be able to complete portions of their application through Dollar Energy Fund’s online MyApp portal.

Apply Online

Phone

Alternatively, customers may begin the application process by calling 1-888-282-6816. The Contact Center is open Monday – Friday, 8 a.m. – 5 p.m. CST. Hours may be subject to change.