Mandarin
West Virginia American Water customers who have a total household income of $30,120 or less, regardless of the number of people in the household, may be eligible for a reduced monthly rate on their water and/or wastewater bills.
The West Virginia Hope Gas Low-Income Discount Program is a discount program designed to provide monthly financial assistance for residential gas customers. Program guidelines and eligibility requirements are subject to change.
Eligible applicants receive a 25% discount on their total current monthly charges. You’ll see the discount reflected on your bill within 1-2 billing cycles after enrollment. In addition, you may be eligible for arrearage assistance.
Applicant must be a residential gas customer of Hope Gas.
Service must be active; terminated accounts are ineligible.
Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, including minors.
| 家庭人口 | 2每月200% | 每年200% |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| 每增加一人加 | $947 | $11,360 |
California American Water’s Hardship Program provides one-time assistance grants to customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $750.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 250% Monthly | 250% Yearly |
| 1 | $3,325 | $39,900 |
| 2 | $4,508 | $54,100 |
| 3 | $5,692 | $68,300 |
| 4 | $6,875 | $82,500 |
| 5 | $8,058 | $96,700 |
| 6 | $9,242 | $110,900 |
| 7 | $10,425 | $125,100 |
| 8 | $11,608 | $139,300 |
| Each add’l add | $1,183 | $14,200 |
The Aqua Aid Program provides one-time assistance grants to Aqua PA customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Customers who are experiencing a leak may be eligible for assistance regardless of service status. To qualify for leak repair assistance, you must be enrolled in CAP. If you are already enrolled in CAP, you can apply for the Leak Repair Program by calling the Aqua Assistance team at 412-208-6818 to begin the enrollment process. You may also qualify for a grant to assist with a high balance as a result of the leak.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| 家庭人口 | 2每月200% | 每年200% |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| 每增加一人加 | $947 | $11,360 |
Massachusetts Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Massachusetts customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,320 $63,840 2 $7,213 $86,560 3 $9,107 $109,280 4 $11,000 $132,000 5 $12,893 $154,720 6 $14,787 $177,440 7 $16,680 $200,160 8 $18,573 $222,880 Each add’l add $1,893 $22,720
Pennsylvania Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Pennsylvania utility customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,320 $63,840 2 $7,213 $86,560 3 $9,107 $109,280 4 $11,000 $132,000 5 $12,893 $154,720 6 $14,787 $177,440 7 $16,680 $200,160 8 $18,573 $222,880 Each add’l add $1,893 $22,720
Homefield Energy Aid is a bill payment assistance program using donated funds to support Ameren customers in Illinois who are in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,320 $63,840 2 $7,213 $86,560 3 $9,107 $109,280 4 $11,000 $132,000 5 $12,893 $154,720 6 $14,787 $177,440 7 $16,680 $200,160 8 $18,573 $222,880 Each add’l add $1,893 $22,720
Illinois Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Illinois customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,320 $63,840 2 $7,213 $86,560 3 $9,107 $109,280 4 $11,000 $132,000 5 $12,893 $154,720 6 $14,787 $177,440 7 $16,680 $200,160 8 $18,573 $222,880 Each add’l add $1,893 $22,720
The Aqua Illinois Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential water and/or wastewater customer of Aqua Illinois.
Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,995 | $23,940 |
| 2 | $2,705 | $32,460 |
| 3 | $3,415 | $40,980 |
| 4 | $4,125 | $49,500 |
| 5 | $4,835 | $58,020 |
| 6 | $5,545 | $66,540 |
| 7 | $6,255 | $75,060 |
| 8 | $6,965 | $83,580 |
| Each add’l add | $710 | $8,520 |
Eligible applicants receive a 70% discount on their monthly volumetric charge (all usage).
太平洋瓦斯與電力公司（PG&E）的「配對付款計畫」是一項僅需註冊一次的計畫，針對符合收入資格的 PG&E 客戶，針對逾期未繳的公用事業帳單提供一比一的配對付款，最高可達 1,000 美元。配對款項將直接存入客戶的 PG&E 帳戶。本計畫的指導原則及資格要求可能有所變更。
PG&E 於 2025 年 6 月 9 日推出「匹配我的付款」計畫，並已將該計畫延長至 2026 年。截至 2026 年 12 月 31 日，或直至資金用罄為止，「匹配我的付款」計畫將依「先到先得」原則，向符合資格的申請人發放匹配款項。
PG&E 將為符合資格的客戶提供 50 至 1,000 美元的付款配對，最高配對金額為 1,000 美元。客戶可多次獲得配對款項，惟總額不得超過 1,000 美元。一旦客戶領取了 1,000 美元的配對款項，即視為已成功完成本計畫，且無法再次註冊。
申請人必須在PG&E帳單上至少有100美元的逾期未付餘額。
参加欠款管理计划（AMP）的客户不符合PG&E Match My Payment计划条件。
只有加入PG&E Match My Payment计划后产生的符合条件的客户付款有资格获得PG&E的等额款项。
所有申请人必须提供收入证明。
账户必须为住宅、独立住宅或公寓。不支持“仅烹饪”、商业、工业或共享公用事业服务的公寓。
第8部分或政府补贴住房账户可能符合条件。
账户户名必须是当前居住在房屋中的成年人。
符合收入条件的客户必须在联邦资助计划开放时申请所有计划。
等额给付款不得用于支付押金或重新连接费用。
等额给付款不得用于支付已关闭账户或已转出余额。
家庭总收入必须等于或低于400%联邦贫困收入指南水平。 使用我们的收入计算器或下表来了解您的总收入（税前）是否在此计划的资格范围内。
| 家庭人口 | 2每月400% | 每年400% |
| 1-2 | $7,050 | $84,600 |
| 3 | $8,883 | $106,600 |
| 4 | $10,717 | $128,600 |
| 5 | $12,550 | $150,600 |
| 6 | $14,383 | $172,600 |
| 7 | $16,217 | $194,600 |
| 8 | $18,050 | $216,600 |
| 每增加一人加 | $1,833 | $22,000 |