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California American Water’s Hardship Program provides one-time assistance grants to customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $750.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 250% Monthly | 250% Yearly |
| 1 | $3,260 | $39,125 |
| 2 | $4,406 | $52,875 |
| 3 | $5,552 | $66,625 |
| 4 | $6,698 | $80,375 |
| 5 | $7,844 | $94,125 |
| 6 | $8,990 | $107,875 |
| 7 | $10,135 | $121,625 |
| 8 | $11,281 | $135,375 |
| Each add’l add | $1,146 | $13,750 |
The Aqua Aid Program provides one-time assistance grants to Aqua PA customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Customers who are experiencing a leak may be eligible for assistance regardless of service status. To qualify for leak repair assistance, you must be enrolled in CAP. If you are already enrolled in CAP, you can apply for the Leak Repair Program by calling the Aqua Assistance team at 412-208-6818 to begin the enrollment process. You may also qualify for a grant to assist with a high balance as a result of the leak.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Quy mô hộ gia đình | 200% hàng tháng | 200% hàng năm |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Mỗi người lớn thêm | $917 | $11,000 |
Massachusetts Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Massachusetts customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,217 $62,600 2 $7,050 $84,600 3 $8,883 $106,600 4 $10,717 $128,600 5 $12,550 $150,600 6 $14,383 $172,600 7 $16,217 $194,600 8 $18,050 $216,600 Each add’l add $1,833 $22,000
Pennsylvania Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Pennsylvania utility customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,217 $62,600 2 $7,050 $84,600 3 $8,883 $106,600 4 $10,717 $128,600 5 $12,550 $150,600 6 $14,383 $172,600 7 $16,217 $194,600 8 $18,050 $216,600 Each add’l add $1,833 $22,000
Homefield Energy Aid is a bill payment assistance program using donated funds to support Ameren customers in Illinois who are in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,217 $62,600 2 $7,050 $84,600 3 $8,883 $106,600 4 $10,717 $128,600 5 $12,550 $150,600 6 $14,383 $172,600 7 $16,217 $194,600 8 $18,050 $216,600 Each add’l add $1,833 $22,000
Illinois Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Illinois customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 400% Monthly 400% Yearly 1 $5,217 $62,600 2 $7,050 $84,600 3 $8,883 $106,600 4 $10,717 $128,600 5 $12,550 $150,600 6 $14,383 $172,600 7 $16,217 $194,600 8 $18,050 $216,600 Each add’l add $1,833 $22,000
The Aqua Illinois Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential water and/or wastewater customer of Aqua Illinois.
Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,956 | $23,475 |
| 2 | $2,644 | $31,725 |
| 3 | $3,331 | $39,975 |
| 4 | $4,019 | $48,225 |
| 5 | $4,706 | $56,475 |
| 6 | $5,394 | $64,725 |
| 7 | $6,081 | $72,975 |
| 8 | $6,769 | $81,225 |
| Each add’l add | $688 | $8,250 |
Eligible applicants receive a 70% discount on their monthly volumetric charge (all usage).
Chương Trình Đối Ứng Thanh Toán (Match My Payment Program) của Pacific Gas & Electric Company (PG&E – Công ty Ga & Điện Thái Bình Dương) do Dollar Energy Fund triển khai cung cấp cho các khách hàng của PG&E có mức thu nhập đủ điều kiện khoản trợ cấp thanh toán đối ứng đối với hóa đơn tiện ích đã quá hạn – lên tới $1.000. Các khoản thanh toán đối ứng được áp dụng trực tiếp vào tài khoản PG&E của khách hàng. Các hướng dẫn của chương trình và yêu cầu về tính đủ điều kiện có thể thay đổi.
Bắt đầu từ ngày 9 tháng 6 năm 2025, chương trình sẽ nhận đơn đăng ký của các khách hàng PG&E đủ điều kiện.
PG&E sẽ khớp các khoản thanh toán hợp lệ của khách hàng trong khoảng từ $50 đến $1,000, với mức khớp tối đa là $1,000. Khách hàng có thể nhận được nhiều lần khớp, miễn là tổng số tiền không vượt quá $1,000.
Chương trình “Match My Payment” sẽ phân phối các khoản thanh toán theo nguyên tắc “ai đến trước, được phục vụ trước” cho các ứng viên đủ điều kiện cho đến ngày 31 tháng 12 năm 2026, hoặc cho đến khi hết kinh phí.
Người nộp đơn phải có số tiền nợ quá hạn trên hóa đơn PG&E của mình ít nhất là $100.
Các khách hàng đang tham gia Chương Trình Quản Lý Nợ (Arrearage Management Plan, AMP) không đủ tiêu chuẩn để tham gia Chương Trình Đối Ứng Thanh Toán của PG&E.
Chỉ những khoản thanh toán của khách hàng đủ điều kiện được thực hiện sau khi ghi danh tham gia Chương Trình Đối Ứng Thanh Toán của PG&E mới đủ điều kiện để nhận khoản tiền đối ứng từ PG&E.
Khách hàng nhận được khoản trợ cấp từ Chương trình PG&E REACH và hiện không tham gia Chương trình PG&E Match My Payment sẽ được tự động đăng ký tham gia.
Tất cả người nộp đơn phải cung cấp tài liệu xác minh thu nhập.
Tài khoản phải là tài khoản tiện ích cho nhà ở, nhà riêng lẻ hoặc căn hộ. Không áp dụng với các tài khoản cho các cơ sở “chỉ nấu nướng”, cơ sở thương mại, công nghiệp hoặc các căn hộ dùng chung dịch vụ tiện ích.
Các tài khoản thuộc Phần 8 hoặc nhà ở Được Chính Phủ Trợ Cấp có thể đủ điều kiện.
Tên trên tài khoản phải là tên của người trưởng thành hiện đang sống trong gia đình.
Các khách hàng đủ điều kiện về thu nhập phải đăng ký tham gia tất cả các chương trình được liên bang tài trợ khi những chương trình đó mở nhận đơn.
Không được dùng các khoản thanh toán đối ứng để trang trải khoản đặt cọc ký quỹ hoặc phí kết nối lại.
Không được dùng các khoản thanh toán đối ứng để chi trả cho các tài khoản đã đóng hoặc dư nợ chuyển giao.
Tổng cộng thu nhập trước thuế của hộ gia đình phải bằng hoặc thấp hơn 400% mức trong Hướng dẫn về Thu nhập Nghèo Liên bang. Sử dụng Bảng tính Thu nhập của chúng tôi hoặc biểu đồ bên dưới để xác định xem tổng thu nhập tổng (trước thuế) của quý vị có nằm trong ngưỡng đủ điều kiện tham gia chương trình không.
| Quy mô hộ gia đình | 400% hàng tháng | 400% hàng năm |
| 1-2 | $7,050 | $84,600 |
| 3 | $8,883 | $106,600 |
| 4 | $10,717 | $128,600 |
| 5 | $12,550 | $150,600 |
| 6 | $14,383 | $172,600 |
| 7 | $16,217 | $194,600 |
| 8 | $18,050 | $216,600 |
| Mỗi người lớn thêm | $1,833 | $22,000 |
Nebraska Public Power District’s Pennies for Power program, administered by Dollar Energy Fund, assists eligible utility customers with their Nebraska Public Power District electric bills. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
The calendar year of the program runs from October 1st through September 30th. This program is currently open for customers with services that are off or in threat of termination only.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their accounts in the past six months.
Applicants must be shut off due to non-payment, or have a termination notice on their account, with a past due balance of at least $100.
The maximum grant amount an applicant may receive is $225.
Applicants can only receive a grant once every 12 months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount is insufficient to restore service or stop termination, the customer must seek additional assistance or cover the remaining balance themselves. The amount needed to restore serviceor stop a termination is determined by utility review. Notification will be sent to the customer advising them that, in addition to the grant amount, an additional payment is required to restore service or stop termination
All applicants must provide verification of income.
Income-eligible clients must apply for all federally- funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Grants can be used to cover security deposits and reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
The Wilkinsburg-Penn Joint Water Authority Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers by providing a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $50 on their account in the past three months.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $250.
Applicants can only receive one grant every 12 months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Name on account must be that of an adult who is currently living in the home.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income for customers of all other utility companies must be at or below 150% of the Federal Poverty Income Guidelines.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,956 | $23,475 |
| 2 | $2,644 | $31,725 |
| 3 | $3,331 | $39,975 |
| 4 | $4,019 | $48,225 |
| 5 | $4,706 | $56,475 |
| 6 | $5,394 | $64,725 |
| 7 | $6,081 | $72,975 |
| 8 | $6,769 | $81,225 |
| Each add’l add | $688 | $8,250 |