Mandarin
The OPPD Customer Assistance Program (CAP) is a program designed to provide financial assistance in the form of a monthly bill credit for households within the 13-county OPPD service area. The program will reduce a customer’s electric burden to a more affordable level as long as the customer makes on-time payment. Program guidelines and eligibility requirements are subject to change.
Applicant must be an OPPD customer and current on their bill.
Customer must pay their bill monthly to participate in the program.
Customer must recertify eligibility for the program annually.
Any change in household size or income must be reported within 10 business days.
Total gross household income must be at or below 100% of the Federal Poverty Income Guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, including minors. Minor income includes child support, SS, and DPA cash assistance, but does not include wages.
| Household Size | 100% Monthly | 100% Yearly |
| 1 | $1,304 | $15,650 |
| 2 | $1,763 | $21,150 |
| 3 | $2,221 | $26,650 |
| 4 | $2,679 | $32,150 |
| 5 | $3,138 | $37,650 |
| 6 | $3,596 | $43,150 |
| 7 | $4,054 | $48,650 |
| 8 | $4,513 | $54,150 |
| Each add’l add | $458 | $5,500 |
The MUD Energy Assistance Program, a Hardship Program administered by Dollar Energy Fund, assists eligible utility customers with their Metropolitan Utilities District bills. Customers may be eligible to receive a grant that is applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
The calendar year of the program runs from October 1st through September 30th.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
Applicants must have an outstanding balance on their MUD bill of at least $100.
The maximum grant amount an applicant may receive is $500.
Applicants can receive more than one grant per program year until reaching the maximum grant amount. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income. Verification of income can be proof of enrollment in another low-income program.
Income-eligible clients must apply for all federally- funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on application must match the name (or one of the names) listed on the utility bill and must be that of an adult who is currently living in the home.
Grants can be used to cover security deposits.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
The OPPD Energy Assistance Program, administered by Dollar Energy Fund, assists eligible utility customers with their Omaha Public Power District electric bills. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
The calendar year of the program runs from October 1st through September 30th.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $500.
Applicants can receive more than one grant per program year until reaching the maximum grant amount. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income. Verification of income can be proof of enrollment in another low-income program.
Income-eligible clients must apply for all federally- funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Grants can be used to cover security deposits.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
Grant funds for the AEP Ohio Neighbor to Neighbor Program have been exhausted and the program is now closed. You may qualify for assistance through the Ohio Utility Assistance Program. Click here to view program guidelines and apply.
The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their AEP Ohio bill. This grant helps limited-income customers maintain or restore their basic electric service. Program guidelines and eligibility requirements are subject to change.
Open from November 1, 2024, through March 30, 2025, for services that are off only.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $50.
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Current PIPP customers are not eligible for the AEP Ohio Neighbor to Neighbor Program.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential water and/or wastewater customer of Aqua.
Once enrolled customer must recertify eligibility for the program based on established guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.
| RESIDENTIAL WATER CUSTOMERS | ||||
| At or below 50% FPIG | 51% – 100% FPIG | 101% – 150% FPIG | 151% – 200% FPIG | |
| Fixed Charge | 100% discount | 100% discount | 100% discount | 100% discount |
| Volumetric Charge (all usage) | 85% discount | 75% discount | 50% discount | 25% discount |
| RESIDENTIAL WASTEWATER CUSTOMERS | ||||
| At or below 50% FPIG | 51% – 100% FPIG | 101% – 150% FPIG | 151% – 200% FPIG | |
| Fixed Charge | 85% discount | 75% discount | 65% discount | 50% discount |
| Volumetric Charge (all usage) | 85% discount | 75% discount | 50% discount | 25% discount |
The Lehigh County Authority Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their water and sewer bills. Customers may be eligible to receive a grant that is applied directly to their bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their account in the past four months.
Applicants must have an outstanding balance on their bill of at least $200.
The maximum grant amount an applicant may receive is $400.
Applicants can only receive a grant, per program year. (10/1/2024 – 9/30/2025)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Name on account must be that of an adult who is currently living in the home.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
Program guidelines and eligibility requirements are subject to change.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household income should be calculated using the before tax amount for all household members, excluding minors.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,956 | $23,475 |
| 2 | $2,644 | $31,725 |
| 3 | $3,331 | $39,975 |
| 4 | $4,019 | $48,225 |
| 5 | $4,706 | $56,475 |
| 6 | $5,394 | $64,725 |
| 7 | $6,081 | $72,975 |
| 8 | $6,769 | $81,225 |
| Each add’l add | $688 | $8,250 |
Dollar Energy Fund recently began offering an option to recertify enrollments for FirstEnergy PCAP through text-based communication. If you received a text message regarding your PCAP status, please know this is a valid request from our organization and can serve as a convenient way for you to complete some or all of the recertification process for your account. Message and data rates may apply.
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants that are applied directly to a limited-income household’s utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Customers of FirstEnergy with a total household income of 150% or below the Federal Poverty Income Guidelines must inquire about FirstEnergy’s PCAP program before applying for a grant.
The West View Water Authority Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their West View Water Authority bills. Customers may receive a one-time grant applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, to all eligible applicants regardless of service status.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, must have an outstanding balance of at least $50.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive a grant once every six months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees
Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 300% Monthly | 300% Yearly |
| 1 | $3,913 | $46,950 |
| 2 | $5,288 | $63,450 |
| 3 | $6,663 | $79,950 |
| 4 | $8,038 | $96,450 |
| 5 | $9,413 | $112,950 |
| 6 | $10,788 | $129,450 |
| 7 | $12,163 | $145,950 |
| 8 | $13,538 | $162,450 |
| Each add’l add | $1,375 | $16,500 |
Pittsburgh Water has partnered with Dollar Energy Fund to administer a Hardship Program to assist customers having difficulty paying their water bill. The Pittsburgh Water Hardship Program provides assistance grants that are applied directly to a limited-income household’s utility bill. Eligible applicants can receive a grant once every 12 months. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, eligible applicants regardless of service status.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their utility bill of at least $1.
The maximum grant amount an applicant may receive is $450. Customers can receive up to $450 each towards water and wastewater charges.
Applicants can only receive a grant once every 12 months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Account must be residential, single home or apartment. No commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,608 | $31,300 |
| 2 | $3,525 | $42,300 |
| 3 | $4,442 | $53,300 |
| 4 | $5,358 | $64,300 |
| 5 | $6,275 | $75,300 |
| 6 | $7,192 | $86,300 |
| 7 | $8,108 | $97,300 |
| 8 | $9,025 | $108,300 |
| Each add’l add | $917 | $11,000 |
A copy of your most recent Pittsburgh Water bill with proof of minimum payment must be attached to all applications.
Total gross monthly income for all members living in the household.
The Clairton Municipal Authority Hardship Program, which is funded by the Clairton Municipal Authority and the City of Clairton, and administered by Dollar Energy Fund, assists eligible Clairton Municipal Authority customers who are in threat of termination or who have had their water service disconnected as a result of non-payment of their sewage bills. Customers may be eligible to receive a grant that’s applied directly to their utility bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2024, through September 30, 2025, for service that is off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their account in the past three months.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant every 12 months.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service. The household is not eligible if it has a shared meter.
Name on account must be that of an adult who is currently living in the household.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,956 | $23,475 |
| 2 | $2,644 | $31,725 |
| 3 | $3,331 | $39,975 |
| 4 | $4,019 | $48,225 |
| 5 | $4,706 | $56,475 |
| 6 | $5,394 | $64,725 |
| 7 | $6,081 | $72,975 |
| 8 | $6,769 | $81,225 |
| Each add’l add | $688 | $8,250 |