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Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Pennsylvania American Water customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through February 28, 2026, for services that are off or in threat of termination.
Starting March 1, 2026, the program is open to all eligible applicants regardless of service status.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $500 for water and $500 for wastewater.
A household can receive multiple grants in a program year (10/1/2025 – 9/30/2026) as long as the total amount granted does not exceed $500 per utility ($500 maximum for each water and wastewater).
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 250% Monthly | 250% Yearly |
| 1 | $3,325 | $39,900 |
| 2 | $4,508 | $54,100 |
| 3 | $5,692 | $68,300 |
| 4 | $6,875 | $82,500 |
| 5 | $8,058 | $96,700 |
| 6 | $9,242 | $110,900 |
| 7 | $10,425 | $125,100 |
| 8 | $11,608 | $139,300 |
| Each add’l add | $1,183 | $14,200 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Peoples and Peoples Gas Company customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $100 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| Each add’l add | $947 | $11,360 |
Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Wellsboro Electric customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
If applicants are eligible and programs are open, applicants must apply for LIHEAP and CRISIS before applying for the Dollar Energy Fund Hardship Program.
Applicants must have paid at least $150 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $75 on their accounts.
Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, may have a $0 balance as long as there is no existing credit on the account.
The maximum grant amount an applicant may receive is $850.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| Each add’l add | $947 | $11,360 |
The Hawaii Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Hawaii Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the State Median Income Guidelines.
The New Mexico Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their New Mexico Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| Each add’l add | $947 | $11,360 |
The Washington Water Service Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Washington Water Service bills. Customers may be eligible to receive a one-time grant that is applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $75 on their account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $50 on their accounts in the three months prior to applying for a grant.
Pledges made on an applicant’s behalf and other grants cannot be counted toward the sincere effort of payment. Exceptions may be made in cases of extreme hardships.
Applicants must have an outstanding balance on their bill of at least $100.
The maximum grant amount an applicant may receive is $200.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Name on account must be that of an adult who is currently living in the home.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| Each add’l add | $947 | $11,360 |
Peoples Customer Assistance Program (CAP) participants are given affordable, monthly, long-term bill payment plans so they can maintain their gas service. The payments are based on their income, not their gas usage.
Program guidelines and eligibility requirements are subject to change.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household income should be calculated using the before tax amount for all household members, excluding minors.
| Household Size | 200% Monthly | 200% Yearly |
| 1 | $2,660 | $31,920 |
| 2 | $3,607 | $43,280 |
| 3 | $4,553 | $54,640 |
| 4 | $5,500 | $66,000 |
| 5 | $6,447 | $77,360 |
| 6 | $7,393 | $88,720 |
| 7 | $8,340 | $100,080 |
| 8 | $9,287 | $111,440 |
| Each add’l add | $947 | $11,360 |
Columbia Gas of Pennsylvania’s Customer Assistance Program (CAP) offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges.
Program guidelines and eligibility requirements are subject to change.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household income should be calculated using the before tax amount for all household members, including minors. Minor income includes child support, SS, and DPA cash assistance, but does not include wages.
| Household Size | 150% Monthly | 150% Yearly |
| 1 | $1,995 | $23,940 |
| 2 | $2,705 | $32,460 |
| 3 | $3,415 | $40,980 |
| 4 | $4,125 | $49,500 |
| 5 | $4,835 | $58,020 |
| 6 | $5,545 | $66,540 |
| 7 | $6,255 | $75,060 |
| 8 | $6,965 | $83,580 |
| Each add’l add | $710 | $8,520 |
Dynegy Energy Aid is a first-of-its-kind electricity bill payment assistance program using donated funds to support Pennsylvania, Ohio, Illinois and Massachusetts customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from January 1, 2026, through December 31, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.
Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Partnering Dynegy utility companies:
Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per grant year. (1/1/2026 – 12/31/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
| Household Size | 400% Monthly | 400% Yearly |
| 1 | $5,320 | $63,840 |
| 2 | $7,213 | $86,560 |
| 3 | $9,107 | $109,280 |
| 4 | $11,000 | $132,000 |
| 5 | $12,893 | $154,720 |
| 6 | $14,787 | $177,440 |
| 7 | $16,680 | $200,160 |
| 8 | $18,573 | $222,880 |
| Each add’l add | $1,893 | $22,720 |
AlexRenew has partnered with Dollar Energy Fund to administer its Lifeline Emergency Assistance Program (LEAP) to assist customers having difficulty paying their wastewater bills. The program provides one-time assistance grants to AlexRenew customers that are applied directly to their utility bill. Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, to all eligible applicants regardless of service status.
Applicants must have paid at least $100 on their accounts in the past three months. Senior Citizens, age 62 and over, must have paid at least $50 on their accounts.
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, must have an outstanding balance on their utility bill of at least $50.
The maximum grant amount an applicant may receive is $350.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.