Mandarin
Marina Coast Water District 的客户援助与基本服务支持计划（CARES）由 Dollar Energy Fund 负责管理，旨在为符合条件的公用事业客户提供年度补助金，该补助金将直接用于抵扣其公用事业账单，并以每月抵扣额度的形式发放。MCWD 致力于通过向低收入客户提供经济援助来支持社区发展。其使命根植于尊严、关怀与服务。MCWD 力求为面临经济困难的家庭提供所需支持，确保其在家中持续获得安全、可靠的供水服务。 计划指南和资格要求可能会发生变化。
MCWD CARES 计划的实施周期为 7 月 1 日至次年 6 月 30 日，客户可在两个时段申请加入该计划： 5 月至 7 月，以及 11 月至 12 月。
加入 MCWD CARES 计划需满足以下条件：客户在 MCWD 的供水服务处于正常在用状态，且无逾期超过 30 天的水费欠款。
在资金可用的情况下，补助金将按先到先得的原则发放给符合条件的申请人。
每位客户在同一计划年度内仅可持有一项有效补助。若客户希望继续获得补助，需在每年开放申请期内重新提交申请。
如果客户在申请时，其公用事业服务已中断或面临服务终止风险，且最高补助金额不足以恢复服务或避免服务终止，则该申请将被拒绝。恢复服务或避免服务终止所需的金额将由水务机构审核确定。客户将收到通知，告知其申请已被拒绝，并说明需补缴额外款项后方可加入该计划。
账户名必须为当前居住在该住所内的成年人姓名。
账户必须为住宅用途（独立住宅或公寓）。不适用于商业、工业用途或共用公用事业服务的公寓。
所有申请人必须提供收入证明。
补助金不得用于支付保证金或重新接通费用。
对于所有其他公用事业公司的客户，其家庭总税前收入不得超过联邦贫困收入指南标准的 200%。 您可使用我们的收入计算器或参考下表，判断您的总税前收入是否在此计划的资格范围内。
家庭人口 2每月200% 每年200% 1 $2,660 $31,920 2 $3,607 $43,280 3 $4,553 $54,640 4 $5,500 $66,000 5 $6,447 $77,360 6 $7,393 $88,720 7 $8,340 $100,080 8 $9,287 $111,440 每增加一人加 $947 $11,360
West Virginia American Water customers who have a total household income of $30,120 or less, regardless of the number of people in the household, may be eligible for a reduced monthly rate on their water and/or wastewater bills.
California American Water’s Hardship Program provides one-time assistance grants to customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $750.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 250% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 250% Monthly 250% Yearly 1 $3,325 $39,900 2 $4,508 $54,100 3 $5,692 $68,300 4 $6,875 $82,500 5 $8,058 $96,700 6 $9,242 $110,900 7 $10,425 $125,100 8 $11,608 $139,300 Each add’l add $1,183 $14,200
The Aqua Aid Program provides one-time assistance grants to Aqua PA customers that are applied directly to their utility bill. Program guidelines and eligibility requirements are subject to change.
Open from November 3, 2025, through September 30, 2026, for services that are off or in threat of termination.
Customers who are experiencing a leak may be eligible for assistance regardless of service status. To qualify for leak repair assistance, you must be enrolled in CAP. If you are already enrolled in CAP, you can apply for the Leak Repair Program by calling the Aqua Assistance team at 412-208-6818 to begin the enrollment process. You may also qualify for a grant to assist with a high balance as a result of the leak.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
The maximum grant amount an applicant may receive is $500.
Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
家庭人口 2每月200% 每年200% 1 $2,660 $31,920 2 $3,607 $43,280 3 $4,553 $54,640 4 $5,500 $66,000 5 $6,447 $77,360 6 $7,393 $88,720 7 $8,340 $100,080 8 $9,287 $111,440 每增加一人加 $947 $11,360
The Aqua Illinois Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential water and/or wastewater customer of Aqua Illinois.
Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.
Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.
Household Size 150% Monthly 150% Yearly 1 $1,995 $23,940 2 $2,705 $32,460 3 $3,415 $40,980 4 $4,125 $49,500 5 $4,835 $58,020 6 $5,545 $66,540 7 $6,255 $75,060 8 $6,965 $83,580 Each add’l add $710 $8,520
Eligible applicants receive a 70% discount on their monthly volumetric charge (all usage).
The Illinois American Water Income-Based Discount Program is a program designed to provide utility assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential customer of Illinois American Water.
Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.
Applicants are required to provide proof of income.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program.
| RESIDENTIAL WATER & WASTEWATER CUSTOMERS | |||||
| At or below 50% FPIG | 51% – 100% FPIG | 101% – 150% FPIG | 151% – 300% FPIG | ||
| Fixed Charge (Service) & Volumetric Charge (Usage) | 80% discount | 65% discount | 40% discount | 10% discount | |
The Aqua PA Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Applicant must be a residential water and/or wastewater customer of Aqua.
Once enrolled customer must recertify eligibility for the program based on established guidelines.
Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.
| RESIDENTIAL WATER CUSTOMERS | ||||
| At or below 50% FPIG | 51% – 100% FPIG | 101% – 150% FPIG | 151% – 200% FPIG | |
| Fixed Charge | 100% discount | 100% discount | 100% discount | 100% discount |
| Volumetric Charge (all usage) | 85% discount | 75% discount | 50% discount | 25% discount |
| RESIDENTIAL WASTEWATER CUSTOMERS | ||||
| At or below 50% FPIG | 51% – 100% FPIG | 101% – 150% FPIG | 151% – 200% FPIG | |
| Fixed Charge | 85% discount | 75% discount | 65% discount | 50% discount |
| Volumetric Charge (all usage) | 85% discount | 75% discount | 50% discount | 25% discount |
The Lehigh County Authority Hardship Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their water and sewer bills. Customers may be eligible to receive a grant that is applied directly to their bill. Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.
Open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination.
Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Applicants must have paid at least $100 on their account in the past four months.
Applicants must have an outstanding balance on their bill of at least $200.
The maximum grant amount an applicant may receive is $400.
Applicants can only receive a grant, per program year. (10/1/2025 – 9/30/2026)
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Name on account must be that of an adult who is currently living in the home.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
All applicants must provide verification of income.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size 200% Monthly 200% Yearly 1 $2,660 $31,920 2 $3,607 $43,280 3 $4,553 $54,640 4 $5,500 $66,000 5 $6,447 $77,360 6 $7,393 $88,720 7 $8,340 $100,080 8 $9,287 $111,440 Each add’l add $947 $11,360