Massachusetts Gas & Electric Energy Aid

Massachusetts Gas & Electric Energy Aid is a bill payment assistance program using donated funds to support Massachusetts customers in crisis. Customers may be eligible to receive funds that are applied directly to their utility bill. This program is designed to provide assistance above and beyond what is available through federal, state and other programs. Program guidelines and eligibility requirements are subject to change.

Program Dates

Open from October 1, 2025, through September 30, 2026, for services that are past due, under threat of disconnection, or already disconnected. You do not need a disconnect notice to qualify.

Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Funds are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Partnering utility companies:

Proof of Emergency Situation

Individuals eligible for assistance are those who are experiencing an acute financial crisis due to a verifiable emergency and who have exhausted alternative resources. Emergency situations generally include:

Maximum Grant

The maximum grant amount an applicant may receive is $350.

Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026)

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

Additional Guidelines

Income Guidelines

Total gross household income must be at or below 400% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.