Aqua Illinois Customer Assistance Program (CAP)

The Aqua Illinois Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Eligibility Requirements

Applicant must be a residential water and/or wastewater customer of Aqua Illinois.

Once enrolled, customers will be required to recertify their household member and income information on an annual basis to remain enrolled in the program.

Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines. Use our Income Calculator to find out if your gross (before tax) income is within the range of eligibility for the program. Household income should be calculated using the before tax amount for all household members, excluding minors.

Program Benefit

Eligible applicants receive a 70% discount on their monthly volumetric charge (all usage).